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SSO for Cotiss Admins and Users

How to manage, join and/or add users to an SSO Cotiss Account

Written by Rochelle Sanderson
Updated over 3 weeks ago

What is Cotiss Single Sign-On (SSO)?

Single Sign-On (SSO) with Cotiss lets you log in to Cotiss using the credentials you already use at work, like your company Okta or Microsoft account, instead of creating and managing a separate password. It means faster sign-up, easier access for your team, and one less login to remember. If your organisation has SSO enabled, new users can be added to your Cotiss account in just a few clicks, with access tied directly to your company's existing identity system.


How do I join as a new Cotiss user via SSO?

Once your SSO integration between Cotiss and your IDP (Active Directory, e.g 'Microsoft Azure AD' or 'Okta') is set up, you will now have a custom named Cotiss SSO application 'tile' available within your organisations identity system (e.g SharePoint) (see below as an example of what this would look like).

This application tile has a link that automatically redirects a new Cotiss user to the Cotiss application with their SSO credentials so that they don’t have to re-type their email address and go through the usual profile set up flow.

If you cannot find it, it may be worth searching in 365 Apps for the name that your Microsoft administrator or IT representative would have configured the application as (Tip: Usually the word 'Cotiss' is included).

Note: If you try to initially set up your profile via this URL (https://app.cotiss.com/login) you will be required to enter your email address before being redirected to SSO.


What control do I still have as a Cotiss Admin?

With SSO enabled, the way you manage your team in Cotiss changes in a few important ways. Here's what's you need to know;

Adding and removing users

The "Add user" and "Delete user" buttons in your Cotiss Team Member settings are disabled under SSO. Therefore to add new or remove existing users, you'll need to contact your internal IT team and ask them to manage access through your organisation's identity system (e.g. Microsoft Azure AD or Okta).

Before SSO: You add and remove team members directly from the Team Member settings in Cotiss using the "Add user" and "Delete user" buttons.

Adjusting user access levels

Once the user has provisioned themselves (by following the steps above 'How do I join as a new Cotiss user via SSO?') and they appear in your team list, they'll be assigned the default access level of "Evaluator". You can then change this to whatever level suits their role.

It's important to note here that until they complete the provisioning steps, they won't appear in your 'team member' list (within the Cotiss system) therefore they won't be available for assignment to any events within the system or for you to adjust their permissions & access levels

Note: The default access level can be configured by your Microsoft admin during the initial SSO setup, so it doesn't have to be "Evaluator" if your organisation prefers a different starting point.

Other things to be aware of

One-Time Password (OTP) authentication is disabled. One-Time Password authentication is automatically turned off when SSO is enabled. All login is handled through your organisation's identity provider, so OTP is no longer needed or available.

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