How do I ask the Buyer questions?
As you progress through your Response, questions for the Buyer may pop up. To post a question, follow the steps below;
Head to 'Responses'
'View' the Request you are responding to and need to ask a question about
Navigate to the 'Details and Documents' page
Open the 'Questions and Answers' tab
Click on the 'Ask a question' button
Detail your questions to the buyer, adjust the privacy of your question and upload any supporting files required
Click on 'Post question' to confirm and send it off
Who can see my questions?
When asking a question, you will have a check box available allowing you to 'keep this question private'. It will be ticked/turned on by default (making the question only visible for the buyer) however you can untick the checkbox before submitting the question if you don't mind sharing it with other vendors.
Note: Questions you post are always set to 'Private' by default
Note: For all questions set to public (not marked as 'Private' at creation) your organisation name will always display as 'Anonymous' to other vendors to keep your response status confidential and secure.
How do I get informed about the Buyers updates?
When the Buyer has updates/amendments to the procurement event, they will post it in the Updates section of their Forum.
This will notify all vendors that have subscribed, begun creating a response or submitted their response to that request via email and you will be able to find the applicable information within 'Details and Documents' > 'Updates' on your Cotiss portal.
When viewing the Buyers updates you can action the following items in response:
Mark Update as viewed to notify the buyers that it has been read.
Like or Add Comments to the Buyers Update
View and download attachments included in the Update
